Welcome to our Careers page!
At The Rabbit Hole Bakery, we’re passionate about crafting delicious, freshly made, high-quality baked goods and creating a warm, safe, and welcoming experience for every customer. We’re always looking for friendly, hardworking individuals who share our love for tasty treats and community. If you thrive in a fast-paced environment and enjoy being part of a supportive team, we’d love to hear from you!
Prep Baker/Front of House Hybrid
About us
The Rabbit Hole Bakery is a small business in Lincoln, NE. We are professional and our goal is to strive for teamwork, creativity, and great communication. By working towards these goals and improving our strategies through effective communication, collaboration, and tapping into our creativity, we can design an unparalleled user experience both in-store and in every product we offer at The Rabbit Hole Bakery.
Our work environment includes:
- Fun atmosphere
- Food provided
- Growth opportunities/Resume building
Job Overview:
We are seeking a baker and a team player to join our growing team. As a Prep Baker and customer service rep (Front of house), you will be responsible for preparing a variety of ingredients and key baked goods that assist our bakers in preparing final products for our front case daily, along with assisting with cleaning tasks. As a dual role you will also assist our front-of-house team from time to time to help fill gaps in the schedule. Your time management and attention to detail will be crucial in ensuring the quality, taste, and presentation of our products meet our customers’ expectations.
Prep-Baker Duties:
- Prepare and bake a wide range of key goods some of which include:
- Preparing cheesecake crusts
- Baking tart shells
- Wrapping goods ready to go out for sale
- Baking cookies
- Packaging and cutting cakes
- Preparing frostings and more!
- Ensure all baked goods are made following recipes with precise measurements
- Work closely with our current team to manage all weekly inventory
- Assist our team with cleaning and doing dishes
- Monitor oven temperatures and baking times to produce high-quality products
- Maintain a clean and organized work area, including proper storage of ingredients and equipment
- Collaborate with the kitchen team to coordinate baking schedules with other food preparation activities
- Provide excellent customer service by assisting with inquiries and fulfilling orders in a timely manner
- Assisting with the daily back of house cleaning task checklist
Front of House Duties:
- You might be asked to work solo during certain shifts or with other front of house team members
- Tasks could include some of the following:
- Packaging and cutting cakes for the front case
- Stocking the front case as it empty’s or sells out of items
- Making and serving lattes and drinks to customers as they order
- Preparing and delivering goods to customers as they order
- Running the front register and taking payment
- Cleaning the front of house dining area and assisting with the daily front of house cleaning task checklist
Qualifications:
- Proven experience working as a Baker in a restaurant and/or at home bakery setting
- Knowledge of pastry techniques, cake decorating, and food production processes is a bonus
- Ability to work efficiently in a fast-paced kitchen environment
- Excellent attention to detail and precision in measuring ingredients
- Great time management skills and task oriented
- Proficient in using kitchen tools and equipment such as ovens, mixers, and knives
If you are passionate about baking delicious treats and have an attention to detail while being task-oriented, then we invite you to apply for this exciting opportunity. Join our team and showcase your talent in a dynamic kitchen environment that values creativity and quality craftsmanship.
Job Type:
- Part-time
Pay:
- $15.00/hour (Base pay + tips)
- Starting wage depending on level of experience
Expected hours:
- 10 – 20 per week
Benefits:
- Employee discount
- Flexible hours
- Food provided
- Opportunities for advancement/resume building
Compensation Package:
- Hourly pay
- Tips
Schedule:
- Weekdays + Weekends
- Morning, day, and night shifts available
Work Location:
- In person
Front of House/Customer Service Rep
Job Overview:
Are you in search of a job that offers flexible hours, discounts on delectable treats, and a vibrant team environment? We are in need of a dedicated Front of House Team Member to join our team. As a crucial member of our bakery’s front-of-house staff, you will play a key role in providing outstanding customer service and ensuring a delightful dining experience for our guests. Your responsibilities will include guiding customers in choosing the perfect pastries and beverages, welcoming new visitors to our bakery, and enhancing brand recognition. In addition to utilizing your interpersonal skills, you will gain experience in various marketing strategies, support our baking team, and be part of a dynamic, team-oriented, and enjoyable work environment.
Duties:
- Greet and welcome customers in a friendly and professional manner
- Take customer orders accurately and enter them into the POS system
- Assist customers with menu recommendations and provide information on specials
- Serve food and beverages to customers promptly
- Handle cash and card transactions, including processing payments
- Maintain cleanliness and organization of the front of house area
- Follows company processes and procedures and has an eye for detail
- Maintaining and managing inventory to ensure the proper materials are stocked
- Collaborate with kitchen staff to ensure timely delivery of order
- Assist with deliveries
- Prepare DoorDash orders
- Assist with marketing and community outreach efforts
Qualifications:
- Previous experience in a restaurant or customer service role is preferred
- Basic math skills for handling transactions and calculating bills
- Strong sales skills to promote menu items and upsell when appropriate
- Ability to work in a fast-paced environment while maintaining attention to detail
- Knowledge of food handling procedures and food handlers permit is a plus
- Excellent time management skills to prioritize tasks effectively
- Ability to be mobile and/or on your feet for extended periods of time during entire shift
Job Type:
- Part-time
Pay:
- $13.50 – $14.50 + per hour (Base pay + tips)
Expected hours:
- 10 – 20 per week
Benefits:
- Employee discounts on food/beverage
- Flexible schedule
- Supplemental pay types – Shared tips
Compensation Package:
- Hourly pay
- Tips
Schedule:
- Day shift – Mostly days needed right now (10 – 4 shift)
- Evening shift
- Morning shift
Work Location:
- In person
Special Orders / Bulk Discounts!
Sweet Treat orders customized for any occasion!
We offer bulk discounts on desserts and breakfast items for meetings, family gatherings, gifts, employee appreciation, and more. Click the link below to get in touch with us and receive your free quote.